Support.
We’re here.
Setting up Remote Gaze, fixing what gets in the way, and how to reach us. Write to refuser.creator-2k@icloud.com and we’ll answer.
What you need
- Gaze Host on a Mac with macOS 26 or later. Download it here. It’s free.
- Remote Gaze on an iPad or iPhone with iPadOS or iOS 26 or later.
- Both on the same Wi-Fi network the first time.
Set up
- On the Mac, open Gaze Host and allow Local Network when asked. Under Needs Attention, turn on Screen Recording (macOS asks you to reopen the app) and Accessibility.
- Under Devices, click Pair New Device. A code appears for two minutes.
- On your iPad or iPhone, open Remote Gaze and allow Local Network. Tap your Mac and enter the code.
That’s once per device. From then on, tap your Mac to connect.
If something’s not right
- Your Mac doesn’t appear. Check that both are on the same network, that Remote Gaze has Local Network access (Settings, Apps, Gaze), and that Allow Remote Access is on in Gaze Host.
- You see a test pattern instead of your screen. Gaze Host needs Screen Recording. Turn it on under Needs Attention, then reopen Gaze Host.
- The screen shows, but touches and keys do nothing. Gaze Host needs Accessibility. Turn it on under Needs Attention.
- You’re asked for a code again. The device was removed on the Mac. Pair it again with Pair New Device.
- It won’t connect from away. Turn on Reachable Away from Home in Gaze Host, and connect once at home afterwards. Your router needs UPnP turned on. Away access lasts for the time set in Gaze Host after each connection at home, so connect at home now and then.
Removing a device
In Remote Gaze, choose Forget from your Mac’s menu. In Gaze Host, click Remove under the device. Either one stops that device from connecting.
Contact
Email refuser.creator-2k@icloud.com. Tell us which Mac, which iPad or iPhone, and what you saw.
How Remote Gaze handles your information is in the privacy policy.